Leila Chapman

Learning & Operations

Leila combines her expertise in interpretation planning, learning and capacity building to support the delivery of audience driven visitor experiences.

Leila specializes in making dense and remote topics engaging for non-specialist audiences, and mentoring staff to deliver exceptional visitor experiences. She has extensive knowledge and experience of working internationally and across different disciplines including science communication, heritage and developing experiences for young children.

Leila’s experience started at the Science Museum working directly with audiences on gallery before coordinating the activities packed Science Night events. With the Museum’s Trading team Leila was the Education & Events Manager for the blockbuster Pixar: 20 Years of Animation exhibition, trained young Syrians to deliver a national outreach programme (reaching 200,000 children) and was the onsite mentor for a science centre in Azerbaijan.

With KCA London roles have ranged from leading the content for the story rich Royal Beasts exhibition at the Tower of London, to training teams working across the Olympic Park during the London 2012 Games. Internationally, Leila has majored on content, activity planning and staff development, including designing the training for the future staff of Malta’s first science centre, leading the content development for an early years gallery in Jordan, developing outreach and activity plans for the Qatar Museum’s Authority and developing the core staff team for the landmark science centre Mishkat in Saudi Arabia. Leila has also worked on projects in Kazakhstan, Kuwait, Bahrain, UAE, Georgia and South Africa.

Leila’s most recent projects have included being the project director for training management and guides at the landmark Etihad Museum in Dubai; strategic planning and operational mentorship for Mishkat, Saudi Arabia; and managing the recruitment of the Mediator team on behalf of the Louvre Abu Dhabi.